Privacy Policy – PirogueCraft

Effective Date: July 2026
Company: PirogueCraft
Website: PirogueCraft.com
Email: info@PirogueCraft.com
WhatsApp: +31 6 2044 7198
Country: The Netherlands

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1. Introduction

At PirogueCraft (referred to as "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us about our fiberglass pirogues.

We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

2. What Personal Data We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: Name, email address, phone number, and company name when you fill out our contact form or send us a message via WhatsApp.
Message Data: The content of your messages, questions, or quote requests.
Technical Data: IP address, browser type, and device information when you visit our website (collected via cookies for analytics, if applicable).

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries, provide quotes, and communicate about our pirogues.
To process orders, coordinate deliveries, and manage our business relationship with you.
To send you updates about our products, services, and promotions (only if you have given us explicit consent).
To improve our website and customer service based on your feedback.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: When you voluntarily fill out our contact form or subscribe to our updates.
Contractual Necessity: To provide you with quotes, process orders, and fulfill our contractual obligations.
Legitimate Interest: To improve our services, respond to inquiries, and market our boats to potential B2B clients who have shown interest.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

Service Providers: Trusted third parties who help us operate our website, manage emails, or process payments (e.g., hosting providers, email platforms). These parties are contractually obligated to protect your data.
Shipping Partners: Only to facilitate the delivery of boats to your location.
Legal Authorities: If required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. This typically means:

Inquiry Data: Retained for up to 2 years after your last contact, unless you request deletion.
Order Data: Retained for as long as required by tax and accounting laws (usually 7 years in The Netherlands).

7. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You can request that we delete your data ("right to be forgotten").
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You can request a copy of your data in a machine-readable format.
Right to Object: You can object to the processing of your data for marketing purposes.

To exercise any of these rights, contact us at info@PirogueCraft.com.

8. Cookies

Our website may use cookies to enhance user experience and analyze traffic. You can choose to accept or decline cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

9. Third-Party Links

Our website may contain links to external sites (e.g., YouTube for our videos). We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies separately.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@PirogueCraft.com
WhatsApp: +31 6 2044 7198 (message only)
Website: PirogueCraft.com
Location: The Netherlands